Based on our professional research and production capabilities in engineering machinery parts, we provide high-precision, high wear resistant, and personalized blade customization services for a full range of graders, loaders, and excavators. We adapt to different brands and models of graders, as well as diverse work scenarios such as mining, road construction, farmland consolidation, and municipal engineering. We customize the entire process from material selection to size processing according to demand, creating core vulnerable parts for graders with stronger adaptability and longer service life, meeting the dual needs of customers for standardized construction and special working conditions.
Customized blade plates can accurately match mainstream flat machine brands and models at home and abroad, and can be assembled directly without additional modifications. Compatible brands include XCMG, LiuGong, Sany, SDLG, Caterpillar, Komatsu, etc., while supporting non-standard size replicas of niche and old models, solving the problem of difficult to find and low adaptability of special machine parts. The main customized models include: ordinary wear-resistant type, high wear-resistant type, and ultra hard impact resistant type.
We provide customers with one-stop blade customization services from requirement communication to after-sales support.
The customization process is as follows:
Our engineering machinery parts technical support team consists of core members from leading engineering machinery brand manufacturers such as Caterpillar, Volvo, and XCMG Group. They have an average of over 15 years of experience in research and development, production, and after-sales technical support of engineering machinery parts. Many members have held management positions such as parts center and after-sales support at XCMG Group, and have a professional understanding and control of parts product standards, compatible models, and service systems. Proficient in the installation specifications, troubleshooting points, and full lifecycle maintenance standards for equipment accessories such as XCMG, Sany, and SDLG.
At the same time, adhering to the service principle of 15 minute response, 24-hour completion, and 365 days a year without rest, we are able to promptly respond to technical difficulties related to accessories in different scenarios such as mining, infrastructure, and road construction. At the same time, we provide customers with maintenance guidance for equipment accessories, technical services for equipment upgrades and accessory updates, helping customers reduce equipment operation and maintenance costs and improve construction efficiency. It is a reliable professional technical support for customers in the procurement, use, and maintenance of construction machinery parts.
Our company has a full range of construction machinery parts in stock, with sufficient reserves of main model accessories. There is no need for production scheduling, and orders can be quickly stocked. Quickly respond to various foreign order demands. Through transportation channels such as sea freight, air freight, and international intermodal transport, coupled with a professional customs clearance team, we achieve seamless connection between booking, customs clearance, and loading. Standardized reinforced packaging is adopted for overseas orders, and the entire logistics trajectory can be tracked to ensure safe and efficient shipment of goods.
Our service team is composed of experienced engineers who possess superb skills and extensive experience. We will immediately solve any problems encountered by customers during the use of accessories. We also provide customized service plans, tailored to customers' equipment types, usage environments, and actual needs. After receiving customer service requests, we will respond within 15 minutes and complete the service within 24 hours, making every effort to ensure that the customer's equipment is restored to its best condition in the shortest possible time.
