FAQ
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FAQ
FAQ
Q: What kind of brand parts can you provide?
A:

We provide parts for XCMG, SANY, SDLG, LIUGONG, ZOOMLION,CAT and other brands.

Q: What is your warranty for parts?
A:

Generally, we provide 6 Months warranty for most parts.

Q: What is your payment way?
A:

We accept payment by Bank Transfer / Paypal /Google pay/Apple pay/ Wechat/Alipay etc.

Q: What is your delivery way?
A:

We can delivery it with ship 、express (DHL FEDEX TNT UPS) and Cargo Airplane. And we can deliver it to your agent in China for free if you have one.

Q: What is your lead time?
A:

It depends on the order quantity. Usually,we can ship within 3 days.

Q: Is it original or aftermarket?
A:

We can provide original parts. Or we can provide our OEM parts. It is more economic.

Q: How can I do if there is something wrong with the parts?
A:

Pls provide pictures for us and we will check. After confirmed send the wrong parts, it keeps for you, and we will offer the correct part or add in next order.

Q: When can we get the reply?
A:

Any inquiries will be replied within 24 hours.

Q: Does your company accept customization?
A:

We accept standard or non-standard parts depends on quality.

Q: How can you guarantee quality?
A:

We have authorized genuine parts from the manufacturer. And Having strict inspection procedures.

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